When do we collect your data?

When we have your consent

In most cases, we can only keep hold of your information when you’ve given us permission. For example, when you opt in to our mailing list, either through our site or through an opt-in email. Or when you give us your information directly – either through email, direct mail or over the phone.

When we’re contractually obliged

In some instances, we need your personal data to comply with our contractual obligations. For example, if we are writing copy for you, we need to add your information to a quote or an invoice so we can carry out the work.

How and why do we collect your data?

Personal info

When you sign up to our mailing list, we’ll put the email address you give us on file in MailChimp. This way, we can make sure you’re getting what you signed up for.

If we’ve ever worked with you, we will have added your details to our account system, either to put a quote or an invoice together. For this, we use third party providers and accounting software: Streamtime or Quickbooks. Occasionally, we might store estimates and other bits of work on our company Google Drive account – for example, if we’re working remotely and need to access files on another work laptop.

Anonymous info

When you use our website, it stores information on when you’ve logged in and where from, as well as what you’re looking at while you’re here. This helps us understand browsing patterns, so we can make the site better for you.

We would never share this data with anyone else – no matter how nicely they asked. We only use the information you give us to make sure you’re getting the best customer service possible.

Cookies

Cookies are small text files that make your browsing experience better. When you visit a site, a cookie is downloaded to your device. So on your next visit, it will ‘remember’ you, and may vary the content shown each time you visit. Or it may automatically fill in your name and address in text fields, just to speed things up a bit.

Like most other websites, we use cookies to make your experience smoother, faster and tailored to you.

Analytics cookies

To see what people do when they’re on our site, we use Google Analytics cookies. Specifically, ga_, _utma, _utmb, _utmc and _utmz.

If you’d like to know more about Google’s own privacy policy, read it here: http://www.google.com/policies/privacy/

WordPress cookies

Here’s the list of WordPress cookies we use to gather (totally anonymous) data.

Cookie name Cookie category Description Duration
wordpress_ 2 WordPress cookie for a logged in user. Session
wordpress_logged_in 2 WordPress cookie for a logged in user. Session
wordpress_test_ 2 WordPress cookie for a logged in user. Session
wordpress_test_cookie 2 WordPress test cookie Session
wp-settings- 1 WordPress also sets a few wp-settings-[UID] cookies.
The number on the end is your individual user ID from the users database table.
This is used to customize your view of admin interface and possibly also the main site interface.
1 year
wp-settings-time- 2 WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customise your view of admin interface, and possibly also the main site interface. 1 year
PHPSESSID 1 To identify your unique session on the website. Session
SESS 1 To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered. Session

If you have any questions or concerns about the information we use, just give us a call on 01225 731 373, or drop us a line at info@inkcopywriters.com.