time for a copy clear out

Time for a copy clear out?

Rogue apostrophes, rickety content, out-of-date marketing messages… As a website evolves, it’s amazing how messy it can get. With spring upon us, now is the perfect time to take a fresh look at your web content and spruce it up. In the office or studio it’s fairly easy to spot the problem: filing cabinets are…

Smoother customer journey

Creating a smoother customer journey

Ask most businesses what sets them apart and invariably they’ll say “service”. But what happens when, for whatever reason, you can’t offer that personal touch? Can a few choice words be a substitute for a friendly face? It’s a challenge faced across all sectors – from retail to telecoms. People expect greater customer service yet,…